Are your tech tools helping or hurting your conversations with clients? Many advisors find themselves stuck with legacy platforms that are difficult to use, loaded down with unnecessary features, time-intensive to manage, and don’t allow for seamless collaboration with anyone—team members or clients.
ECF set out to create a platform that unifies client data in one place and makes it easy to share all that information with clients in your care. When you and your clients can see a complete financial picture, you can have better conversations about where they stand today, what goals they want to reach tomorrow, and how to get there.
We know firsthand how vital the right tools can be in enabling deeper, more meaningful conversations. That’s why we’re always working behind the scenes to make ECF even more useful for advisors and their clients.
Read on to see the latest updates to the ECF platform.
Capture Client Investment Portfolio Data in the ECF Client Discovery Process
If you’ve used popular data transfer tools to attempt to unify client data in the past, you know the process can be far from seamless. Data connections break for a variety of reasons, and you can invest hours trying to establish connections to access the financial information you need to make timely recommendations for clients.
That’s why ECF now offers advisors the ability to capture client investment portfolio data as part of the ECF Client Discovery Process.
Collect investment portfolio information as part of the seven-step ECF Discovery workflow.
This new feature integrates the collection of investment portfolio information into the seven-step client discovery flow, ECF Discovery. Easily gather the information you need about client portfolios, so that once you begin working together, the information is available in your client dashboard from day one.
Once you’ve completed the ECF Discovery process, investment data shows up within the client portfolio right away.
Send One-Time Shareable Snapshot Links
Want to provide your clients with a picture of where their finances stand right now? ECF’s one-time shareable snapshot link makes that easy.
Advisors generate a one-time shareable link from within their ECF platform.
When clients click the link, they get high-level picture of where their finances are today, including their:
- Emergency fund ratio
- Net worth
- Savings percentage
- Cash flow
- Debt to income ratio
Clients receive a quick snapshot of their financial picture, with the ability to log in to see more.
Clients can save the shared snapshot in their own account to view anytime from their desktop or mobile device.
When they log in, they can see even more details and take other actions, like exporting the snapshot to PDF. Clients can access ECF through the web or mobile app, which are both user-friendly and built using the latest technology.
The snapshot feature is great for touching base with clients and providing timely updates on their financial picture. Advisors may find it useful to:
- Support regular client meetings. Share the snapshot link ahead of your quarterly or annual meeting so clients come in prepared to talk about their current financial status.
- Address concerns during times of volatility. As clients reach out with questions or worries, you can quickly generate a snapshot link to share in real time. Or, follow up after your chat with a snapshot link that includes a scenario addressing the client’s specific ask.
- Facilitate easier updates. Once you’ve generated your first client snapshot, you can keep it on file. Next time your client wants an update, you can copy the existing snapshot and use it as the basis for your new one—no need to start from scratch.
Clients Get Seamless Access on a Fully Branded Platform
As you share snapshots with clients, they can access all their financial information from the ECF mobile or desktop app. When you send the link, they can see the snapshot on their computer or download the app from the App Store or Google Play.
Advisors have the option to self-host and rebrand the ECF platform with your firm’s branding, so clients only see your logo beside their financial snapshot and dashboard. This can help build trust, reinforce your brand, and strengthen your client relationships.
Ready to try ECF for yourself? Register for your own account today.
Or, schedule a demo or email us at hello@elcaminofinancial.com to learn more.